Tempcon’s Business Policy – an important tool for increased customer satisfaction

At Tempcon Group, we have recently updated our Business Policy. This update is not only a step forward for our internal operations but also a crucial part of our commitment to exceeding our customers’ expectations and building long-lasting relationships. 

Our Business Policy serves as a common guideline for the entire Tempcon family, including our vision and mission, our values, and our code of conduct. It is designed to ensure that we meet the high standards we set for our operations and customer relationships. 

Customer perspective at the forefront 

The updated policy includes a new section on IT and privacy, as well as integrating previously separate policy documents on sustainability, the code of conduct, and whistleblowing. These additions are aimed at ensuring we protect and prioritise our customers’ information, security, and interests. 

At Tempcon Group, we are continually working not just to meet but to exceed our customers’ expectations. By setting clear objectives, allocating the right resources, and monitoring our efforts, we ensure that our work delivers tangible results and that we provide the best services in the industry. Our policy supports this by promoting streamlined decision-making, local presence, and engagement in local development, with sustainability and responsibility as central elements. 

We are committed to creating and maintaining long-term relationships with our customers through engaging and responsible collaboration. Our updated Business Policy is a tool to ensure that we operate with the highest level of professionalism, which in turn strengthens our partnership with you as a customer. 

You can find Tempcon’s updated Business Policy on our website. (swedish)